Privacy policy

PRIVACY POLICY

This privacy policy sets out how Lulu in the Sky, Inc. uses and protects any information that you give Lulu in the Sky, Inc when you use this website. Lulu in the Sky, Inc is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Lulu in the Sky, Inc may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/11/2022.

WHAT INFORMATION DO WE COLLECT?

We ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We do not save your payment method details on our website. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

WHAT THE DATA WILL BE USED FOR?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lulu in the Sky, Inc. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. 

If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us:

•    All email messages and email newsletters will contain information on how you can unsubscribe.

•    Contact us at on the 'Contact Us' form at www.luluinthesky.com/shop/contact, or at [email protected]

•    Write to us at: Customer Service, Lulu in the Sky, Inc. 809 Wall St, Los Angeles, CA, 90014.

WHAT INFORMATION DO WE SHARE WITH OTHERS?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lulu in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO THIRD PARTIES SITES

We may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. 

This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

SALE OF ASSETS

In the unlikely event that Lulu in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets.

PRIVACY OF CHILDREN ON OUR WEBSITE

Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.